Relationship
Shared customers already talking to Intercom in the messenger is the opener. We do not pitch Intercom on a generic CRM sync. We pitch the inbox job we would take off the teammate.
Integration
Contacts, conversations, and events through the REST API, plus an app in the inbox. Messenger and canvas kits if the job lives in the chat. We ship a narrow first app and expand after adoption.
What we connect
- Contacts and companies
- Conversations in the inbox
- Events from your product
Partnership leaders and who to find
We do not invent names. Intercom assigns a partner manager after you are in the program. The seats to look for:
- App partner / technology partnerships
- Partner manager once listed
Use Intercom's partner and app-store paths. The person who can help you is usually on the app partnerships team after you have a working app, not before.
People move. Verify on the partner program page before you write to anyone.
This page is independent. PartnerMatch is not affiliated with Intercom. Program terms change. Read them on the official pages above before you commit engineering.