For many carriers and MGAs, Duck Creek is the core system policy, claims, and billing run through. Policies, submissions, claims, and accounts live there, and the data in it is the record the business reports and audits against. If your product cannot read from and write to Duck Creek, it sits outside the workflow your customer runs every day, and adoption stalls.
We build integrations with Duck Creek that put your product inside that workflow. The platform is configured deeply at each carrier and reached through defined interfaces, so the work is rarely a checkbox. The information involved is regulated and sensitive, so we handle it deliberately, with scoped access, careful data handling, and reconciliation so both systems agree.
What we connect
- Policies, so your product works from the real, in-force book.
- Claims, kept aligned on status, notes, and outcomes across systems.
- Quotes and submissions, so new business moves without manual re-keying.
- Accounts and customers, as one source of truth for who is insured.
- Documents, so forms, declarations, and correspondence stay attached to the record.
Common use cases
- An underwriting or analytics tool that reads policy and claims data to score, price, or flag risk.
- A product that writes decisions, notes, or status back into Duck Creek as the record of truth.
- A submission or quoting app that moves new business between your product and Duck Creek without re-entry.
- A document workflow that keeps forms and correspondence in sync with the Duck Creek record.
How we build it
- We map the exact Duck Creek objects, fields, and events your use case needs, then write a scope with data ownership, access rules, and acceptance criteria.
- We prototype against the Duck Creek interfaces with AI assistance, tested against non-production data, so a working spike exists in days.
- We write and review the real integration code: auth, sync, error handling, and reconciliation, with compliance-aware handling of sensitive data and human review before anything writes back.
- We ship it, document it, and keep it healthy as the Duck Creek platform changes.