Outreach and the first partner call

Lead with named shared customers and a scoped use case. Qualify their review time and their owner. Leave with a date or a no.

Written lesson. Do the exercises in order. Put the artifact in your hiring packet.

Partner managers are buried in “we should explore a partnership” email. They delete it. What they answer is a note that makes their ecosystem number easier.

The opener

Two sentences. Named shared customers. The workflow you would remove. A request for 25 minutes with whoever owns app review or integrations.

Do not attach a 20-page deck. Attach a one-pager if you attach anything. The one-pager is the shared-customer story, the workflow, and what you need from them. It is not your fundraise story.

Warm beats cold. A customer intro is the highest-signal opener you will ever get. Ask for it. Pay it back.

The call

You are qualifying them as hard as they are qualifying you.

Ask: Who owns this if we both say yes. How long is app review, really. What tier would we land in, and does “listed” mean “visible.” What does a good partner do in the first 90 days on their side.

Tell: the workflow, the scope shape, the owner on your side, the engineering window you actually have.

Leave with one of three things: a date for a scope review, a written no, or a homework assignment with an owner and a due day. “Let’s stay in touch” is a no you are too polite to say. Say the no.

After

Same-day recap. Three bullets, the owner names, the next date. Put it in the CRM. If they go quiet, one follow-up that adds a fact (a new shared customer, a draft user story), then stop.

Volume of first calls is not a KPI. Qualified next steps are.